AI Literacy for the Workforce
Plain-language foundations for every employee: what AI is, where it helps, where it fails and how to use it safely at work.
- Level
- Beginner
- Duration
- Half to full day
- Format
- In-house or open cohort
- Online
- Free
What you will learn
- Explain in plain words what AI can and cannot do
- Use AI tools for everyday tasks and check the results
- Protect sensitive data and follow organisational policy
- Know who to ask and how to raise concerns
Lessons
1. What AI is and how it works
A jargon-free picture of modern AI tools, what they are good at and what they cannot do. Open lesson
2. Using AI well
Writing clear prompts, reviewing results critically and spotting mistakes before they spread. Open lesson
3. Risk, data and trust
Data protection, bias, confidentiality and what never to paste into an AI tool. Open lesson
4. Responsible use in your organisation
Your policies, who to ask and how to raise concerns, so good habits stick after the session. Open lesson
Who it is for
- Employees across every function who will meet AI in daily work
- Teams preparing to roll out AI tools such as Microsoft 365 Copilot
- Departments that need a shared baseline of AI understanding
